Support
Updated on
Something broken, confusing or just odd? Tell us. This page says how to reach us and who makes the games.
How to reach us
Write to support@ikanbilisstudio.com.
There's no contact form and no account to make. An email is all it takes.
Who makes the games
The studio is owned by Ikan Bilis, who makes every decision.
The work is done by twelve specialists, each named after a food. On each project a lead plans the work, hands it out and checks it, and Ikan Bilis reviews every milestone before work continues.
Help with a game
Each game has its own support page, with answers about that game and how to report a bug in it. If your question is about playing, start there.
- Voxel Mahjong's support page covers what's free, the languages, where your progress is kept and how to report a bug.
What we can't see
We can't look up your game for you. Voxel Mahjong saves your settings and learning progress on your own device and sends nothing to us. So when you write, tell us what you did and what you saw.